Information Developer, Programmer, Writer, Teacher

Charlotte has over 15 years experience doing contract work with NASA, Microsoft, and Hewlett-Packard Enterprise, and over 12 years experience teaching at the community college level. She holds a BA in Mathematics with a minor in Physics, a certificate in Software Test Automation, and A+ and Network+ certifications. She has experience with several programming languages, including C#, HTML/XHTML and CSS, PHP, PowerShell, SQL/MySQL, and XML.

As an instructor at technical and community colleges, Charlotte taught a broad range of subjects related to technology, including PC Assembly & Configuration, Batch and PowerShell Scripting, Web Design using XHTML and CSS, and SQL classes using SQL Server Management Studio. She also helped develop a curriculum to teach Microsoft Office to ESL students.

Working in a fast-paced Agile software development environment, Charlotte used XML to write online help and administrator, user, and service documentation for the HPE 3PAR Service Processor (SP) 5.0 Software and its new web-based user interface. She also created Virtual Machines using vSphere Client for verifying online help in updated SP software builds.

In her work as a contract Programmer/Writer at Microsoft, Charlotte conducted daily Quality Assurance testing of help documentation, worked with Microsoft's proprietary content management system, and tested code snippets. Her major contributions to the team were the testing tools she wrote to programmatically manipulate XML files in order to search for elements and content, edit text without having to open the files, then upload the modified files to the content management system. This automation saved writers hundreds of man hours. Additionally, she wrote programs to compare online documentation with documents stored on the backend database.

As an Applications Programmer under a National Aeronautics and Space Administration contract, Charlotte worked at NASA installations on both the east and west coasts. At NASA's Ames Research Center, she wrote programs to reduce raw static and acoustic wind tunnel data for supersonic and hypersonic aircraft. She also helped convert the US Army's second generation helicoptor modeling program to run on the CRAY supercomputer. At NASA Langley, she worked on programs to reduce wind tunnel data for the Space Shuttle. She also wrote numerous programs to model human response to noise.

Charlotte has created interactive applications to help make learning elementary math, HTML, and other subjects fun for students. She has also written the following tutorials in her "First Look" series: HTML: A First Look, Windows PowerShell: A First Look, A Beginner's Guide to SQL, Windows Batch Scripting: A First Look, and SQL: Beyond the Basics as fun introductions to what could otherwise be intimidating subjects. These tutorials and supplemental files are avaialable from Amazon.com. (See the Instructional Downloads page of this website.)

Anime freak, Sci-Fi lover, K-Drama junkie, BL fanatic, and World of Warcraft addict are all terms that have been used to describe Charlotte. She admits to them all. Following her interest in creative writing. she coauthored with Sharon Faiola-Petersen an award-winning teleplay for an animated children's pilot written for a contest sponsored by Klasky-Csupo. Additionaly, their feature-length sci-fi script received an honorable mention in another national screenwriting contest. Their novel The Dream Crystals of Gandara is available through Amazon in Paperback and Kindle editions. For more information visit Sharna Moon Books and www.facebook.com/DreamCrystalsOfGandara.